When someone we care about is going through a mental health crisis and they come to us for support it is important that we try to remain calm and help them as much as we can. It is common for people to speak with friends and family before seeking professional help so your support can be so valuable to them. Firstly, it is important that you remain calm. It can be distressing for us to hear that someone we care about is suffering, especially if they are feeling suicidal. While it is never nice to hear that someone you love is hurting, talking is a very important step for that person and if you start to panic then they may stop talking.
The person may need urgent help if they:
If you are in this situation then there are a number of steps you can take to support them:
When people suffer from mental health crisis they can sometimes suffer from psychosis. This means that they may be experiencing reality in a very different way than the people around them. This could include things like hearing voices, seeing things that aren't there or feeling paranoid. This may seem scary to you but there are a lot of misconceptions about psychosis.
Experiencing psychosis does not mean that the person is dangerous and here are some tips on how to help someone: